(4.3 / 5)7+ Ratings

PetFlow.com Reviews

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Overall Rating

4.3
7 Reviews
  • 562%
  • 438%
  • 30%
  • 20%
  • 10%

About PetFlow.com

PetFlow.com is an online pet store that offers a wide range of dog and cat food, toys, treats, and other pet supplies from top brands. The store provides Auto-Ship delivery services, allowing customers to schedule regular deliveries of their pet supplies. PetFlow also offers free shipping on orders over $49 and exclusive deals for Auto-Ship customers. The website features various categories for easy navigation, including food, treats, toys, health and wellness products, grooming tools, and accessories. For more details, visit their website.

PetFlow.com Pros & Cons

Pros:

  • Good Prices: PetFlow offers competitive pricing for pet food and supplies.
  • Auto-Ship Program: Customers can save 10% with the auto-shipping program and set delivery schedules from 2-16 weeks.
  • Charitable Giving: PetFlow donates a bowl of food to animal shelters for every purchase.
  • User-Friendly Website: The website is easy to navigate and order from.
  • Customer Service: Provides support via live chat, phone, text, and email.
  • Referral Program: Earn $10 when referring friends who make a purchase, and friends get $10 too.

Cons:

  • Over Billing: Some customers have reported being charged a penny more than the total invoice, which can add up significantly.
  • Shady Business Practices: Complaints include issues with order cancellations, poor customer service, and unexplained order cancellations by the fraud department.
  • Customer Service Issues: Many customers have reported poor customer service, including unhelpful staff and slow resolution of issues.
  • Delivery Issues: Some customers have experienced delivery problems, including slow shipping and damaged products.
  • Mixed Reviews: Overall, PetFlow has a low rating from customers, with many expressing dissatisfaction with their experiences.

Customer ratings by feature

  • Good Value
    4.5
  • Price & Quality
    5.0
  • Customer Service
    5.0
  • Shipping & Delivery
    4.3
  • Return Policy
    5.0

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PetFlow.com Coupon & Discount Codes

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PetFlow.com Customer Reviews (7)

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Janet Triche
Janet Triche
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Jul 5, 2024
Clarimunda Bois
Clarimunda Bois
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Jul 4, 2024
Carroll Tuggle
Carroll Tuggle
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Jul 4, 2024
Dalma Sári
Dalma Sári
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Jul 3, 2024
Seattle Black
Seattle Black
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Jul 3, 2024
Diego Castro
Diego Castro
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Jun 29, 2024
Maxine Rinker
Maxine Rinker
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Jun 28, 2024

PetFlow.com Customer’s Q&A

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PetFlow.com Features and Benefits

Key Features and Benefits of PetFlow.com:

  • Wide Variety of Premium Pet Food Brands: Offers grain-free, allergy-free, and prescription diet food.
  • Auto-Ship Program: Save 10% with auto-shipping and set delivery schedules from 2-16 weeks.
  • Charitable Giving: Donates a bowl of food to animal shelters for every purchase.
  • One-Stop Shopping: Carries pet treats, toys, and accessories.
  • Customer Service: Provides support via live chat, phone, text, and email.
  • Referral Program: Earn $10 when referring friends who make a purchase, and friends get $10 too.
  • Flat-Rate Shipping: $5.95 flat-rate shipping and free shipping on orders over $49.
  • User-Friendly Website: Easy navigation and ordering process.

These features and benefits make PetFlow.com a convenient and reliable option for pet owners.

PetFlow.com Pricing

PetFlow's pricing varies depending on the type of product. For example, dog and cat food prices can range from $10 to $100 or more, depending on the brand and quantity. PetFlow offers free shipping on orders over $49, while orders below this amount incur a flat shipping fee of $5.95. Additionally, customers can benefit from exclusive savings through the Auto-Ship program, which provides discounts on regular deliveries. For more details, visit their website.

Payment Method

PetFlow accepts various payment methods to ensure convenience for customers:

  • Credit/Debit Cards: Visa, MasterCard, American Express, Discover
  • PayPal: Secure and quick transactions
  • Amazon Pay: Use your Amazon account for payment
  • Apple Pay: For users with Apple devices

For more details, visit their website.

PetFlow.com FAQs

FAQ

PetFlow.com Alternatives

Top 10 alternatives to PetFlow.com:

  1. Chewy: Known for its extensive selection of pet supplies and excellent customer service.
  2. Petsmart: Offers a wide range of pet products and services, including grooming and training.
  3. Petco: Provides a variety of pet supplies, food, and accessories, along with veterinary services.
  4. 1800PetMeds: Specializes in pet medications and health products.
  5. PetcareRX: Focuses on pet medications, supplements, and health products.
  6. Drs. Foster and Smith: Offers a broad selection of pet supplies and health products.
  7. Only Natural Pet: Emphasizes natural and holistic pet products.
  8. Pet Supplies Plus: Provides a wide range of pet products and services.
  9. PetFlow: Known for its subscription-based pet food delivery service.
  10. Amazon: Offers a vast selection of pet supplies and products.

These alternatives provide a variety of options for pet owners looking for quality products and services.

FAQ

PetFlow.com Return Policy?

PetFlow's return policy allows returns for any damaged products within 30 days of the order's ship date. However, there are some restrictions:

  • No returns on products under $10
  • No returns on opened products
  • No returns on any prescription products
  • All returns are subject to a return shipping fee

For more details, visit their website.

FAQ

How To Open A PetFlow.com Account?

Steps to open an account on PetFlow.com:

  1. Visit PetFlow.com: Go to the official website.
  2. Click on "Sign In": Located at the top right corner of the homepage.
  3. Select "Create an Account": Choose this option to start the registration process.
  4. Enter Personal Information: Provide your name, email address, and create a password.
  5. Agree to Terms and Conditions: Read and accept the terms and conditions.
  6. Complete Registration: Click on the "Create Account" button to finalize the process.

These steps will help you set up an account on PetFlow.com.

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